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Assistant Manager - Cordis, Dongqian Lake, Ningbo

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About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

Cordis, Dongqian Lake, Ningbo is the first Cordis Resort in China, located next to

Dongqian Lake, walking distance to Mashan Wetland and close to the stone carving museum of the Southern Song Dynasty and Fuquan Mountain. Heartfelt Service with extraordinary experiences.

[ please add Role Responsibility and Requirement here ]

  1. Assist the hotel's senior management in overseeing the overall operation of the hotel and collect information on issues arising during the customer service process.
  2. Under the direct leadership of the Front Office Manager, the Assistant Manager (Lobby) is responsible for the normal operation of the entire hotel during their on-duty shift.
  3. Be responsible for handling guests' inquiries and complaints.
  4. Be responsible for the reception and guidance of VIP guests.
  5. Conduct safety inspections and daily equipment checks throughout the hotel.
  6. Resolve safety issues that occur during the on-duty shift.
  7. Coordinate with other shifts on matters requiring communication as specified in the handover record.
    For more information about the property, please visit: https://www.cordishotels.com/en/dongqian-lake/

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