Assistant Manager - Debt Management Services - UNPL
Posted Updated
Job Summary
The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients.
Responsibilities- Achieve collections target by visiting customers/agency.
- Monitor performance against set parameters and provide regular updates.
- Ensure legal guidelines are complied with while repossessing products.
- Maintain accurate records of customer interactions and transactions.
- Provide regular reports on collection activities and performance.
- Handle escalations promptly and effectively to resolve issues.
- Daily DRR (Daily Risk Report) management.
- Develop and implement strategies to improve collection rates.
- Case-to-Case tracking.
- Resolution at per AOP with in agreed timelines.
- Portfolio Management.
- Debt Collection Strategy.
- Target Achievement.
- Regulatory Compliance.
- Reporting and Analysis.
- Risk Management.
- Team Leadership.
- Vendor Management.
- Coordinating with internal and external clients.
- Debt Collection
- Portfolio Management
- Regulatory Compliance
- Risk Management
- Reporting and Analysis
- Team Leadership
- Vendor Management
- Client Coordination
- Case Tracking