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Qiddiya Investment Company

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Assistant Manager - Engineering and Development Business Solutions

Open 16d

Role Summary:

We are seeking a highly skilled technical GIS professional who will play a pivotal role in the deployment, support, and troubleshooting of ArcGIS Enterprise. This position requires a collaborative approach, working intimately with IT and development teams to ensure seamless integration and functionality of our GIS infrastructure. The ideal candidate will possess a strong background in computer science or a related field, coupled with substantial practical experience in GIS technologies. The successful candidate will be instrumental in driving the effectiveness of our geospatial operations through expert management of the ArcGIS platform.

Key Responsibilities

  • Install, configure, and maintain the comprehensive suite of ArcGIS Enterprise components, including Portal, Server, Data Store, and Web Adaptor, ensuring optimal performance and availability.
  • Proactively troubleshoot and resolve a variety of complex issues alongside relevant teams, focusing on publishing, services, Single Sign-On (SSO), certificates, networking, and overall system performance to maintain high levels of service and user satisfaction.
  • Collaborate effectively with IT professionals to manage and optimize server configurations, networks, firewall settings, Web Application Firewalls (WAF), cloud infrastructure, and ensure robust system security protocols are in place.
  • Support a variety of basic GIS application development workflows including the use of REST APIs, web maps, custom applications, and integrations, helping to drive innovation and enhance user engagements.
  • Manage user support tickets efficiently, maintain comprehensive documentation, and oversee operational monitoring to ensure a smooth and effective user experience across the GIS platform.

Requirements

  • Bachelor’s degree in Computer Science, IT, or GIS.
  • Strong knowledge of ArcGIS Enterprise architecture.
  • Good understanding of Windows Server, networking, and API basics.
  • Ability to troubleshoot technical issues across GIS + IT + application layers.
  • Good communication and documentation skills.
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What this application asks

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First name, Last name, Email, Headline, Phone, Address, Highest Education Level, Gender, Please confirm your nationality, Do you, or any immediate family member or close personal associate, have any actual, potential, or perceived conflict of interest in relation to QIC, arising from personal relationships, financial interests, or external employment, business activities, or services, that could reasonably be perceived as influencing your independence, objectivity, or decision-making if employed by QIC?, Are you currently or have you ever worked directly for PIF or one of its affiliated companies?, Do you have any social media accounts such as Twitter, Facebook, LinkedIn, TikTok, YouTube or other platforms? If yes please share your usernames or links to you profiles:, Current Location, Date of Birth, Expected Salary, Current monthly salary, Salutation, Nationality Field, Education, Experience, Summary, Resume, Years of relevant experience, Are you currently involved or working directly for Qiddiya either through a delivery partner or as a consultant?, Cover letter, By proceeding, I acknowledge that I have read the Privacy Notice https://qiddiya.com/en/careers/career-privacy-notice/ and consent to the use of my personal data provided in my job application for the purpose of conducting the recruitment process with Qiddiya Investment Company. I confirm that all information submitted as part of my job application is complete, accurate, and true to the best of my knowledge. I understand that providing false, misleading, or incomplete information at any stage of the application or profile creation process may result in the rejection of my application. I further acknowledge and agree that Qiddiya Investment Company may verify the information I have provided, either directly or through authorized third parties., I hereby confirm that I have never had any criminal conviction, an arrest or charge for which I am currently on or awaiting trial

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