Assistant Manager

• Sound knowledge of Basic Accounts and Finance
• Sound knowledge of O2C Cycle –Accounts Receivables and Cash Applications
• Understanding of Insurance Products and Insurance Finance
• Excellent understanding of UK Insurance domain including Bureau and Non-Bureau Market

The primary responsibilities of this role include –

• Ensure adherence to Company Policies and Procedures
• Manage Cash Application - Validations and execution of transactions with accuracy and timeliness
• QC - Review of transactions with accuracy and timeliness to share structured and timely feedback to team members
• Reporting – Reporting of day-to-day transactions and activities / weekly team performance and month end deliverables
• Thorough understanding of Insurance documents for query resolution
• Handling month end closing activities for Account Receivables
• Analysis of Unapplied/Unallocated Cash – Research and Analysis of aged unmatched transactions
• Analyze and research on open queries assigned as per designated portfolio
• External and Internal Stakeholder management
• Ensure the assigned task completion in accordance with the SLA and company standards

• Commerce Graduate with 3 to 5 years of experience [Insurance Domain + BPO]
• 3+ years of prior experience in OTC and exceptions handling will be an added advantage
• Good communication & business writing skills. Ability to liaison with multiple departments/stakeholders
• Create a high performing culture; planning, organizing and prioritizing all work activities to achieve department and team goals and objectives
• Managing client expectation on key deliverable
• Highly adaptable and flexible
• Excellent writing and verbal communication