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fa-ewjt-saasfaprod1.fa.ocs.oraclecloud.com/CX

Assistant Manager

Posted Updated
Discussion
  • Review of Drafts billing & Pre-Billings Invoices
  • Lead a team of 4-5 staff to achieve agreed KPIs and maintain high standards of delivery
  • Act as point of escalation to resolve any issues related to credit and collections
  • Periodic review of AR reports to highlight deviations against company policies
  • Identify training needs and arrange for training sessions to upskill team
  • Adhere the timelines/ SLA built for the Process
  • Co-ordinate with Billing leads/ Account team/ Business managers to complete monthly billing
  • Creating Pre-bill invoices for clients as requested
  • Review of Drafts billing & Pre-Billings Invoices
  • Lead a team of 4-5 staff to achieve agreed KPIs and maintain high standards of delivery
  • Act as point of escalation to resolve any issues related to credit and collections
  • Periodic review of AR reports to highlight deviations against company policies
  • Identify training needs and arrange for training sessions to upskill team
  • Adhere the timelines/ SLA built for the Process
  • Co-ordinate with Billing leads/ Account team/ Business managers to complete monthly billing
  • Creating Pre-bill invoices for clients as requested

Commerce Bachelor Degree

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