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fa-ewjt-saasfaprod1.fa.ocs.oraclecloud.com/CX

Assistant Manager

Posted Updated
Discussion
  • Understanding of Insurance Finance and Accounting
  • Working knowledge of Cash Application, Collections & accounts receivables
  • Identify trends and areas of improvement in delinquent portfolios and recommend strategies.
  • Mailbox management and handling enquiries of customers
  • Should be able to work on strict deadlines to manage client expectations.
  • Daily work allocation and first pass accuracy of process worked for quality assurance
  • Prepare and share weekly reports/ update, manage escalation, prepare RCA and its documentation
  • Help managers in building strong cross training framework along with managing updates of process changes in SOP’s
  • Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency
  • Understanding of Insurance Finance and Accounting
  • Working knowledge of Cash Application, Collections & accounts receivables
  • Identify trends and areas of improvement in delinquent portfolios and recommend strategies.
  • Mailbox management and handling enquiries of customers
  • Should be able to work on strict deadlines to manage client expectations.
  • Daily work allocation and first pass accuracy of process worked for quality assurance
  • Prepare and share weekly reports/ update, manage escalation, prepare RCA and its documentation
  • Help managers in building strong cross training framework along with managing updates of process changes in SOP’s
  • Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency
  • Qualifications: B. Com pass or B. Com Hons /M.com graduate/Any Finance Graduate
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