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Assistant Manager - FINRA (Hybrid) | Alabang

Open 16d
This position is no longer accepting applications(closed Aug 19, 2026).

Work Setup: Hybrid

Work Location: Alabang

Requirements:

  • At least 2 years in college (No back subjects).
  • Minimum 2 years in BPO Team Lead with FINRA (Series 6 and 26 or 7 and 24)

Job Responsibilities:

  • Managing FINRA-licensed CSRs and monitoring transaction quality/calls.
  • Meeting Service Level Agreement (SLA) targets and ensuring regulatory compliance.
  • Driving quality initiatives, managing process metrics, and team engagement.
  • Assesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing teams
  • Establish an environment and work style that promotes the concept of teamwork and professional development
  • Management reporting and oversight

What this application asks

workable

First name, Last name, Email, Headline, Phone, Address, Photo, Education, Experience, Summary, Resume, Cover letter, How did you know about this position?, How many months of BPO experience do you have?, Please indicate the exact number of BPO experience you have in months (i.e. 36). If not applicable, indicate 1., Based on your prior BPO experience, please select ALL lines of businesses that you've already supported below. For those without experience, please select N/A., What is your highest educational attainment?, What course/s did you take up in college and/or in TESDA? List down all that applies (i.e. BS Accountancy, Manufacturing). If you did not reach college or take a TESDA course, kindly indicate N/A., Which location are you residing in? (City of Residence), Which location do you prefer working in?, When is the soonest you are available to start working?, How much was your last monthly compensation package (in PESO)? (i.e. 16000), How much is your expected salary (in PESO)? (i.e. 18000), What time between Mondays to Fridays, 9am to 5pm, are you available for a phone call?

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