ASSISTANT MANAGER

Job Summary

The Assistant Manager will support senior management in managing daily operations, manpower, administrative activities, and business coordination. This role includes supervising employees, monitoring operational performance, coordinating with clients and suppliers, and ensuring compliance with company policies and procedures.

Responsibilities

• Plan and coordinate daily business operations to support management objectives
• Supervise and guide employees to complete assigned duties efficiently and effectively
• Allocate manpower and schedule work to meet operational requirements
• Monitor staff attendance, performance, productivity, and work quality to maintain standards
• Coordinate communication and activities with customers, suppliers, contractors, and internal teams
• Oversee ongoing projects to ensure completion according to agreed requirements and timelines
• Prepare and maintain operational reports, schedules, records, and management updates
• Review administrative documents including quotations, invoices, and purchase records for accuracy
• Identify operational issues and recommend actionable solutions to management
• Assist in controlling operational costs and optimizing use of company resources
• Ensure employee compliance with company policies, workplace safety standards, and relevant regulations
• Conduct meetings and briefings with staff to communicate updates and expectations
• Support staff training, performance evaluations, and professional development initiatives
• Assist management in implementing new procedures to enhance operational efficiency
• Manage customer feedback and assist in resolving service-related issues promptly
• Represent the company in meetings with clients, suppliers, and business partners as required
• Perform additional managerial and operational duties assigned by senior management