Assistant Manager, Food & Beverage

POSITION SUMMARY

Welcome to sunny Orlando! This is your opportunity to step into our Assistant Manager of Food & Beverage role where you will shape the heartbeat of our resort's dining experience. You'll lead by example, bringing passion, purpose, and personality to every guest interaction. From overseeing our pool bar to ensuring the highest quality products are served to our guests, every meal will tell a story that adds to the guest’s memorable experience at Villatel Orlando Resort. This role requires previous server or bartender experience coupled with a minimum of two years of F&B management experience with the passion and desire to grow your career.

POSITION RESPONSIBILITIES:

Front of House Leadership:

1. Train, support, and supervise the FOH F&B team.
2. Ensure that team members adhere to company service standards and operational procedures.
3. Handle guest feedback and resolve service-related issues promptly and professionally.
4. Support leadership with training initiatives and performance evaluations.

Operations:

1. Oversee daily floor operations, ensuring a seamless guest experience.
2. Manage table assignments, staff rotations, and assist with scheduling to maintain efficiency.
3. Collaborate with the BOH team, ensuring timely and accurate order delivery and service.

Inventory Management:

1. Conduct regular stock counts, and if requested, submit purchase requests to maintain proper inventory levels.
2. Oversee MRKT displays, ensuring products are properly stocked and merchandised.

Financial & Administrative:

1. Collect end-of-day server and bar reports.
2. Track and report inventory - to include waste and trends.

Safety & Compliance:

1. Ensure all health, safety, and sanitation standards are met every day on all shifts.
2. Ensure compliance with alcohol service statutes and internal operational policies.

Qualifications:

• High School diploma or equivalent.
• Minimum of two years of managerial experience in a full service restaurant.
• Strong knowledge of food & beverage operations, safety regulations, and inventory control.
• Ability to lift up to 25 lbs.
• Comfortable working in varied weather conditions including sun, humidity, and occasional rain.
• Ability to remain calm and positive and energetic in a demanding and fast-paced environment.