Assistant Manager - GDS Travel (Cebu) | Onsite
Work Setup: Onsite
Work Location: Cebu
Requirements:
- Education: At least 2 years in college (No back subjects).
- Work Experience: 1 to 2 years of BPO Team Lead or Assistant Manager experience supporting a Travel campaign, with at least 1 year of GDS experience.
Job Responsibilities:
- Team Leadership & Coaching: Inspire and guide a dynamic team of travel consultants as they navigate and craft intricate itineraries with precision.
- GDS Expertise: Act as the go-to expert and final escalation point for all Amadeus, Sabre, and Galileo system commands.
- Performance Management: Keep a close eye on key metrics such as Average Handle Time, Customer Satisfaction, and booking accuracy to drive continuous improvement.
Skills
As published by workable
First name, Last name, Email, Headline, Phone, Address, Photo, Education, Experience, Summary, Resume, Cover letter, How did you know about this position?, How many months of BPO experience do you have?, Please indicate the exact number of BPO experience you have in months (i.e. 36). If not applicable, indicate 1., Based on your prior BPO experience, please select ALL lines of businesses that you've already supported below. For those without experience, please select N/A., What is your highest educational attainment?, What course/s did you take up in college and/or in TESDA? List down all that applies (i.e. BS Accountancy, Manufacturing). If you did not reach college or take a TESDA course, kindly indicate N/A., Which location are you residing in? (City of Residence), Which location do you prefer working in?, When is the soonest you are available to start working?, How much was your last monthly compensation package (in PESO)? (i.e. 16000), How much is your expected salary (in PESO)? (i.e. 18000), What time between Mondays to Fridays, 9am to 5pm, are you available for a phone call?