Assistant Manager, IT Security Operations & Administration
Description
About Us
Malacca Securities is a licensed investment brokerage firm in Malaysia, offering securities trading and advisory services to retail and institutional clients. Through our flagship platform, M+ Global, we provide investors with seamless access to multiple global markets, combining technology, data, and user-centric design to enhance the trading experience.
Join our IT Infra & Operations team and play a key role in managing daily IT operations, infrastructure administration and security activities, supporting the Head of IT Security in ensuring smooth IT service delivery, operational continuity and effective coordination across IT functions.
Role Responsibilities
IT Operations & Infrastructure Administration
Manage daily IT operations, infrastructure administration, system maintenance and cloud monitoring.
Administer user accounts, access permissions, corporate email and IT platforms.
IT Security & Incident Management
Monitor IT security alerts, endpoint protection, system patching and vulnerabilities.
Coordinate IT incidents, troubleshooting, investigations and remediation with relevant technical teams.
IT Coordination, Support & Documentation
Coordinate IT vendors, end-user support, IT assets and business application maintenance.
Maintain IT operational records, reports and documentation.
Support IT audits, regulatory requirements, SOP development and system testing (UAT).
Requirements
Diploma or Bachelor's Degree in Information Technology, Computer Science, Information Systems or a related discipline.
Minimum 5 years of relevant experience in IT operations, infrastructure administration, IT support or IT security operations.
Good understanding of IT operational procedures, documentation and control practices.