Assistant Manager/manager Any Insurance Nagpur/bangalore Go/jc/4833/2026

Assistant Manager/manager Any Insurance Nagpur/bangalore Go/jc/4833/2026 Bengaluru Company: Golden Opportunities Job Location: Bengaluru, Karnataka, India Employment Type: Full-time Experience Required: 15+ years Job Title : Assistant Manager/Manager Any Insurance Locations : Nagpur/Bangalore Work Model : Work from office Candidate Expectation Total work experience of 8+ Years in Insurance Operations (Healthcare experience will not be considered). Minimum 15 years, Bachelors degree, MBA or equivalent from a reputed institution. Preferred candidate Industry : Outsourcing/BPO/KPO/Management consulting/GCC/GBS Candidate should have 8+ years experience in Insurance Operations (Healthcare experience will not be considered). Preferred domains are Property & Casualty, Life, pensions & annuities, recent business, Retirements. Track attendance and maintain MIS for test scores etc. Ensure that training material is updated Provide ongoing, constructive feedback to the team Identify gaps and plan training sessions for the existing team Responsible for customer service turnaround within set time frames Ensure accurate documentation of customer profiles Handle written customer correspondence on behalf of customer Communicate with operations staff on client issues, policy change etc Should be able to communicate effectively with customer based out of UK Passing the case to the relevant Q based on information given/missing Should be able to analyze customer requirements & process cases accordingly Meet unit level targets set for efficiencies, service levels and attrition Candidate should be adaptable with the shift timings Mandatory key skills: Property & Casualty, Life, pensions & annuities, new business, Retirements. Valuable to have skills: Transitions, Transformations, Process improvements, RPA Automation, AI .