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Assistant Manager / Manager, OD & Learning

Open 32d

Purpose of the Role

The Learning Partner provides strategic learning advisory and delivers high-impact learning and development interventions to uplift organisational capability and enable high-performing teams.

Key Responsibilities

1. Learning Advisory & Pathway Design

  • Partner business leaders and HR Business Partners to identify current and future capability needs.
  • Translate organisational priorities into structured learning pathways and practical delivery plans.
  • Curate needs-based learning interventions that support role, functional and enterprise capability building.
  • Measure programme effectiveness, business impact and return on investment.

2. Leadership Learning & Development

  • Support the end-to-end delivery of leadership programmes aligned to Income Insurance’s leadership development framework.
  • Ensure leadership programmes drive measurable behavioural change, strengthen people leadership practices and enable high-performing teams.

3. Future-Fit Workforce Upskilling

  • Accelerate workforce readiness through structured learning roadmaps, including AI and digital skills.
  • Drive learner adoption across diverse employee demographics, including employees with different skill levels and work contexts.
  • Partner government bodies such as IBF and WSG on funding, internal mobility and Career Conversion Programmes.

4. Culture & Engagement

  • Operationalise culture and engagement frameworks across business lines.
  • Use engagement data and pulse metrics to identify trends and drive targeted action planning.

5. Learning Sponsorship & Operations

  • Steer learning sponsorship investment towards critical capability priorities, career pathways and measurable business outcomes.
  • Coordinate with learning operations for end-to-end programme execution.
  • Manage the assigned learning budget and track spend against agreed priorities.

Requirements

Experience & Qualifications

  • Minimum 7 years’ progressive experience in learning and organisation development, leadership development, talent development or HR business partnering.
  • Financial services or insurance experience is advantageous.
  • Proven track record in curriculum design, end-to-end programme management and leadership development frameworks.
  • Strong facilitation experience is preferred.

Core Competencies

  • Consultative and able to influence stakeholders in a matrixed environment.
  • Analytical, with the ability to turn engagement data into actionable learning and development strategy.
  • User-centric in learning design, with a practical understanding of change management.
  • Resilient, adaptable and able to deliver at pace.

See also

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