Assistant Manager / Manager, Programme Design & Development

Daughters Of Tomorrow Limited

Registered as a charity under the Charities Act of Singapore, Daughters Of Tomorrow (DOT) complements and supports existing training and workforce-related agencies by connecting volunteers and community resources to enable each woman on an individual level. By deep-diving into the practical day-to-day constraints of these women, we offer hand-holding and individual coaching to help each woman reach regular and sustained employment. Our clients are women aged 18 to 63 from low-income families (living on less than $1500 per capita per month), mostly living in government-subsidized rental flats, and facing multiple stressors in their families. Through sustained employment, women in our employment bridging program regain confidence in themselves and gain a social support network that helps them through their difficult times.

About the Role: The Assistant Manager, Programme Design supports the development and evolution of DOT’s employability programmes to better serve women across diverse and expanding segments. This role drives the implementation and continuous improvement of the new client journey framework, ensuring services and programmes remain relevant, practical and impactful. Working closely across functions, the role translates ground insights, employer needs and sector trends into structured, scalable solutions that strengthen outcomes for women and enable DOT to grow its reach and effectiveness.

Responsibilities

1. Programme Design & Enhancement

• Support the development and refinement of employability and career programmes for women from diverse backgrounds
• Assist in designing structured client journeys, frameworks and learning modules
• Translate ground insights into clear programme improvements
• Help integrate labour market trends and employer feedback into programme content
• Support the adaptation and expansion of programmes to serve new and emerging client segments
• Support the implementation and refinement of the new client journey framework, including ongoing tweaks to services and programmes

2. Cross-Functional Collaboration

• Work closely with Coaching, Employment Bridging, Employer Engagement and Partnerships teams to ensure programmes are practical and implementable
• Facilitate discussions with internal stakeholders to gather needs and feedback
• Coordinate programme rollouts and ensure alignment across departments
• Support training and enablement of frontline teams delivering programmes

3. Stakeholder Engagement

• Engage employers, training partners and community organisations to support programme design and pilots
• Assist in coordinating co-creation sessions, focus groups and feedback loops
• Represent programme needs in internal and external meetings

4. Monitoring, Evaluation & Learning

• Work closely with the M&E Team to incorporate client and partner feedback into programme improvements
• Support learning loops by translating operational insights into recommendations for programme refinement
• Document learnings, best practices and case studies
• Assist in preparing reports and presentations for management and funders

5. Project Coordination

• Manage timelines, resources and logistics for programme pilots
• Track deliverables and ensure smooth execution
• Provide operational support for new initiatives and experiments

Requirements & Qualifications

• Degree in Social Sciences, Psychology, Education, Business, Human Capital, Design Thinking or related fields
• 3–5 years of relevant experience in programme coordination, design, community work, HR, training or social services
• Experience in project management and stakeholder coordination
• Familiarity with human-centred design or adult learning principles is anadvantage
• Strong written and verbal communication skills
• Proficiency in MS Office / collaboration tools

Experience working with lower-income communities or in the social sector is a strong plus

Core Competencies

• Collaborative and comfortable working effectively with diverse teams and stakeholders
• High level of emotional intelligence is essential, with the ability to engage empathetically with women from different backgrounds
• Adaptable and resourceful, able to navigate ambiguity and changing priorities
• Practical and hands-on mindset is required, with the willingness to translate ideas into action
• Strong communication and facilitation skills are needed to articulate ideas clearly and build alignment across groups

Technical Skills

• Ability to translate programme concepts into structured frameworks, workflows and client journeys that are clear and implementable
• Proficiency in Microsoft Office or Google Workspace to develop proposals, reports, trackers and presentations
• Strong project management skills to coordinate timelines, resources and cross-functional deliverables
• Experience facilitating discussions, workshops or co-creation sessions with internal and external stakeholders
• Basic data literacy to interpret feedback and insights to support evidence-based programme improvements
• Ability to design simple learning materials and visual aids using tools such as Canva, PowerPoint or similar platforms
• Familiarity with stakeholder engagement processes to align diverse perspectives and drive collaboration
• Knowledge of human-centred design or adult learning principles is an advantage

Direct Supervisor
Head of Impact