Assistant Manager NorthBoys/Northgirls Upper Canada Mall
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The Role
Assistant Store Manager
As Assistant Store Manager, you partner with the Store Manager to drive the performance, presentation, and people of a large format location carrying both banners. You lead visual merchandising for the store and run the floor in the Store Manager's absence.
Before Opening (September to November 2026)
- Support the Store Manager and ownership on store layout, fixturing, and floor flow across both banners
- Lead receiving, ticketing, and the full opening merchandising set
Merchandising and Presentation
- Lead visual merchandising for both NorthBoys and Northgirls, including windows, feature walls, mannequins, and daily floor standards
- Merchandise two distinct banners so each reads clearly while the store still feels like one destination
- React to sell through, seasonality, and new receipts by resetting the floor without waiting to be asked
- Give the Store Manager regular feedback on what is selling, what is sitting, and what the store needs
Sales and Performance
- Drive store sales targets, average transaction value, units per sale, and conversion alongside the Store Manager
- Coach the team on the floor in consultative selling, full outfitting, and recommending additions
- Build and grow a personal client base through styling relationships, appointments, and clienteling
Team Leadership
- Support recruiting, onboarding, and training of a team across a large format footprint
- Run shifts, set daily priorities, delegate clearly, and hold the team accountable to standards
- Lead the store and make day-to-day decisions when the Store Manager is off
- Model a floor culture that is professional, energetic, and focused on the client
Operations
- Support inventory accuracy, receiving, transfers, and loss prevention
- Keep back of house organized at a scale larger than a boutique
- Ensure opening, closing, and daily processes run consistently
- Share floor insights to help inform buying and replenishment decisions for the location
Who You Are
- Someone who sees what needs doing and does it, because this store will not come with a playbook
- Strong merchandising instincts, with a portfolio or examples of floors and windows you have built
- Experienced supervising or co-leading a fashion retail team, ideally in a premium or designer environment
- Passionate about product, styling, and building lasting client relationships
- Sales driven and comfortable being measured on numbers
- Precise, with a high standard for presentation and an eye for detail
- Calm and organized under the pressure of a new store opening
- Professional, polished, and confident with an affluent clientele
- Ready to grow into a store leadership role
What We Are Looking For
- 2 or more years of retail leadership experience (assistant manager, key holder, or supervisor), fashion preferred
- Demonstrated visual merchandising experience, which is a core part of this role rather than an afterthought
- Experience with a new store opening or a major reset is a strong asset
- Experience training and developing team members
- Full availability including evenings, weekends, and peak seasons
- Available to start ahead of the November 2026 opening, with training at our Lawrence Plaza locations in North York
Location
- Upper Canada Mall - 17600 Yonge Street, Newmarket Ontario