Assistant Manager Ocean Operations
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- Lead, direct and manage site operations to ensure that the operations staff executes service agreements at, or above the client's standards.
- Maximize profitability through superior client service, effective and prompt communications and follow-up on all pending matters with the client.
- Plan and monitor daily staffing schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives.
- Manage revenue and expenses to budget constraints.
- Responsible to train, develop and motivate employees to peak performance and growth in their knowledge and responsibilities
- Oversee accounts receivable, including client invoicing and collections, as needed
- Process incoming vendor invoices (cost of transportation and overhead expenses), as needed
- Analyze market trends to further develop scalable and strategic operations practices
- Execution of the applicable KPI’s per company standard.