Assistant Manager, Partnerships & New Revenue

The Partnerships and New Revenue Assistant Manager plays a critical role in building strategic partnerships, unlocking new revenue opportunities, and driving growth for iShopChangi through innovative collaborations, marketing sponsorships, and end-to-end partnerships campaign execution. This position requires proven track records in strategic partnerships and new revenue initiatives, as well as experience in managing end to end commercial partnerships.

Key Responsibilities

• Conceptualize, evaluate, and pilot new commercial initiatives, strategic partnerships, and revenue-generating opportunities that contribute to iShopChangi’s growth objectives.
• Proactively identify, source, and engage prospective partners to drive incremental revenue opportunities and new customer acquisition.
• Lead commercial negotiations with prospective partners and draft partnership agreements to formalize collaboration terms.
• Source and secure marketing sponsorships and co-funding opportunities to optimize marketing investments and reduce campaign costs.
• Manage the end-to-end partnership lifecycle, from prospecting and onboarding to campaign execution, performance review, and relationship management, to drive long-term platform growth.
• Develop and adapt creative briefs for online and offline marketing assets to support the successful execution of partnership campaigns.
• Plan, secure, and coordinate marketing communication touchpoints across relevant channels to ensure timely delivery of partnership commitments.
• Cross-collaborate with Legal and Finance teams to ensure all partnership agreements comply with internal governance, commercial, and regulatory requirements.
• Monitor, analyze, and report on key partnership performance metrics, providing insights and recommendations to optimize campaign effectiveness and commercial outcomes.
• Oversee the end-to-end invoicing, billing, and financial reconciliation process for partnership initiatives, ensuring timely and accurate payment processing.

Requirements

• Minimally 4 years of partnerships, loyalty/reward programmes and/or business development experience.
• Proven track record in developing strategic partnerships and securing incremental revenue opportunities, customer acquisition outcomes and/or marketing sponsorships.
• Experience managing commercial partnerships with accountability for revenue growth and campaign performance.
• Experience in negotiating commercial agreements and partnership terms with external stakeholders.
• Excellent analytical, negotiation and communication skills.
• Strong interpersonal skills with the ability to influence stakeholders and build effective partnerships internally and externally.
• Demonstrated ability to manage multiple projects under tight deadlines in a dynamic, fastpaced environment.
• Demonstrated ability to take initiative and proactively identify and resolve issues.
• Positive attitude and able to work independently while collaborating effectively within crossfunctional teams.
• Experience in e-Commerce, digital platforms, loyalty programmes, travel retail, fintech or marketing partnerships will be advantageous.