Assistant Manager - People and Development

The Assistant Manager – People & Development at Roswyn – A Morgans Original Hotel will support the People & Development function in managing day-to-day people operations, employee engagement, talent acquisition, learning and development, and employee relations. The role will work closely with department heads to ensure effective people practices and a positive employee experience, in line with Roswyn and Morgans Originals' values.

Key Responsibilities

Talent Acquisition & Workforce Planning

• Support recruitment activities across departments as per operational requirements.
• Coordinate with department heads for manpower requirements and recruitment closures.
• Ensure smooth onboarding and integration of new employees.
• Maintain recruitment records, trackers, and employee documentation.

Learning & Development

• Coordinate and support training programs to enhance employee skills and service standards.
• Assist in planning and executing induction and orientation programs.
• Maintain training records and support employee development initiatives.
• Encourage a culture of continuous learning and professional growth.

Employee Engagement & Culture

• Support employee engagement activities and initiatives across the hotel.
• Promote a positive, inclusive, and collaborative work environment.
• Address employee queries and concerns professionally and escalate matters where required.
• Support People & Development initiatives that reflect Roswyn's values and culture.

Performance & Talent Management

• Support the performance appraisal process and ensure timely completion.
• Assist in identifying development needs and career growth opportunities.
• Maintain performance and talent management records.
• Support succession planning and talent development initiatives.

People Operations & Compliance

• Support day-to-day People & Development operations and employee lifecycle processes.
• Ensure employee records and documentation are maintained accurately.
• Assist in employee relations, grievance handling, and disciplinary processes.
• Support payroll and benefits administration in coordination with Finance.
• Ensure compliance with applicable labour laws, hotel policies, and internal processes.

• Experience in People & Development / Human Resources, preferably within a luxury hotel or lifestyle hospitality environment.
• Good knowledge of HR practices and employee lifecycle processes.
• Strong communication, interpersonal, and coordination skills.
• Good organizational and problem-solving abilities.
• Proficiency in MS Office and HR systems.
• Ability to work effectively with multicultural teams.