ASSISTANT MANAGER, PEOPLE PERFORMANCE & BENEFITS

It's fun to work in a company where people truly BELIEVE in what they're doing!

The Assistant Manager, People Performance & Benefits delivers PPB programmes and services within their designated portfolio across performance management, compensation, rewards, benefits, policies, customer survey and benchmarking, job evaluation and related people analytics.

The role combines hands-on execution, data analysis and stakeholder coordination, resolves routine operational issues and recommends improvements, working within established policies and under the guidance of the Senior Manager. The role also implements agreed digitalisation, automation and continuous improvement initiatives.

Key Responsibilities

Performance Management & KPI Framework

• Coordinate the annual performance appraisal cycle, including data preparation, communications, tracking, follow-up, validation and reporting, ensuring accurate and timely completion.
• Support the development and implementation of process and impact KPI principles, guidance and templates.
• Review KPI and performance data for quality and consistency, prepare analysis and calibration materials, and recommend practical actions to address gaps or inconsistencies for management review.

Compensation, Rewards & Salary Benchmarking

• Execute annual salary review, increment, bonus and performance incentive exercises, including data validation, calculations, cost analysis and implementation of approved outcomes, in accordance with established guidelines and controls.
• Analyse market salary data, pay positioning, internal equity and workforce cost implications and prepare findings and practical recommendations for management review.
• Maintain benchmarking databases, salary ranges and documentation and support improvements to reward practices and guidelines.

Benefits, Insurance & Policies

• Review and benchmark EcoWorld’s employee benefits against relevant market practices to assess competitiveness, considering eligibility, coverage, utilisation, cost and policy implications, and recommend practical improvements to maintain competitive and sustainable benefits.
• Administer benefits processes and respond to routine employee and stakeholder enquiries within approved policies, escalating matters requiring policy interpretation or exception approval.
• Coordinate insurance renewals, employee movement updates, claims support, coverage records and billing or premium reconciliation, including GTL, GHS and GPA.
• Review and maintain PPB policies, guidelines, operating procedures and employee communications within the designated portfolio, identify gaps and propose revisions for approval.

Job Evaluation & Grading

• Conduct job evaluation and grading assessments based on role scope, accountabilities and experience requirements, recommend consistent grading across departments, and maintain accurate records in line with approved guidelines.

Talent Records, PPB Analytics & Reporting

• Maintain and validate Talent Records and coordinate timely updates with relevant data owners in accordance with agreed definitions and review cadence.
• Prepare dashboards and reports, analyse trends and variances, and highlight data gaps and practical recommendations for management review.
• Work with relevant People Solutions teams and People Systems to maintain reliable data flows, access controls and reporting definitions.

Digitalisation & Continuous Improvement

• Identify opportunities to simplify and automate PPB processes, analysis and reporting using digital tools and AI-enabled solutions; implement agreed improvements and monitor their effectiveness.
• Collaborate across PPB portfolios and provide cross-coverage during critical activities and peak annual cycles.

Customer Survey & Benchmarking

• Coordinate customer survey and benchmarking exercises, including survey setup, data collection, validation, consolidation, analysis and reporting, ensuring timely delivery and reliable data.
• Support questionnaire design, methodology and communications and maintain appropriate confidentiality and data controls.
• Analyse results and relevant benchmarks, prepare management reports and follow up on agreed improvement actions.

Education Background

• Bachelor’s Degree in Human Resource Management, Business Administration, Finance, Analytics, Information Systems or a related discipline.
• Professional HR or relevant specialist certification is an advantage.

Experience Requirements

• 3–5 years of relevant HR experience in one or more areas such as Compensation & Benefits, Rewards, Performance Management, HR Analytics or related PPB functions.
• Hands-on experience coordinating and executing relevant annual exercises or operational processes, such as salary review, performance appraisal, benchmarking, benefits review, insurance administration or customer surveys.
• Exposure to KPI frameworks, job architecture, Talent Records, policy review or survey analysis is an advantage.
• Practical exposure to digital workflows or automation is an advantage.

The selection process may take some time as we carefully consider each talent that comes our way. Please note that we will only be in contact with successfully shortlisted candidates for the next phase of the recruitment process within 2-4 weeks. We truly appreciate your interest and always look forward to meeting great people who’d like to work with us!