Assistant Manager
Posted Updated
Description
Benefits:
- Employee discounts
- Free uniforms
- Opportunity for advancement
JOIN OUR TEAM
We are looking for a motivated, people-first leader to step into the Assistant Club Manager role at Retro Fitness. This is more than a gym job — it’s a chance to grow your career in fitness management, develop a team, drive membership sales, and help run a high-energy club that members love. If you lead with energy, hold yourself accountable, and thrive in a fast-paced environment, we want to meet you.
BENEFITS & PERKS
- Career advancement opportunities — we promote from within
- Flexible scheduling that works around your life
- Competitive compensation
- Free Retro Fitness membership
- A positive, team-first work culture built on accountability and growth
RESPONSIBILITIES
- Assist the Club Manager in overseeing day-to-day club operations
- Drive membership sales — conduct tours, close memberships, and follow up on leads
- Serve as the primary tour guide; deliver a consistent, high-energy sales experience to every prospect
- Build genuine relationships with members to improve retention and satisfaction
- Assist with marketing efforts, local outreach, and in-club promotions
- Hire, train, and develop MEA staff — lead by example on the floor
- Ensure all gym systems, procedures, and policies are followed consistently
- Resolve member concerns and escalations with professionalism and urgency
- Maintain a clean, safe, and well-organized facility at all times
- Open and close the club — lead opening and closing procedures when scheduled
- Complete daily, weekly, and monthly reporting as directed by the Club Manager
- Work both weekend days required.
QUALIFICATIONS
- Bachelor’s degree in Business Administration or related field preferred — not required
- Previous management or supervisory experience preferred — not required
- Excellent verbal and written communication skills
- Strong customer service mindset with the ability to de-escalate and problem-solve
- Sales-driven with a competitive, goal-oriented attitude
- Reliable, punctual, and accountable — opening shifts require strict on-time arrival
- Comfortable working in a fast-paced, team-oriented environment
- Passion for health, fitness, and helping others achieve their goals
- Proficiency with basic computer systems and point-of-sale software (training provided)