Assistant Manager, Product Delivery

PIWG and product launches

1. Manage PIWG, including :
   • Drive GGIRP Stage 2 (Product Implementation) and Stage 3 (Post-Launch) implementations
   • Project management (i.e scope, timeline, budget and risk/issues) on Motor & Plines product launches and Day 2.
   • Facilitate bi-weekly PIWG meeting
   • Responding to MAS / internal audit requests on PIWG
2. Perform product configuration in Product Packager.
3. Document business requirement for New Business and Underwriting (for Personal Lines and Motor Distribution teams).
4. Review IT solution (i.e Business Solution Document) and sign-off.
5. Perform UAT and sign off on the enhancement.
6. Change management – document user guide and conduct user briefing on system changes.
7. Product launches include new product launches, new product features, repricing, etc

Business Initiatives

1. Drive business initiatives implementation raised by Personal Lines and Motor team
2. Provide user requirements & business solution to IT
3. Review IT solutions & sign off.
4. Perform UAT & sign-off.
5. Support presales initiatives including campaign management engine, activation portals for customer and intermediaries, underwriting and new business issuance related processes.

BAU support

• Provide support on production issues on need basis e.g clarification on system or process related to pre-sales
• Perform regression testing for IT server upgrade or tech refresh, etc
• Support data extraction