Assistant Manager Product Design

Job Title: Assistant Manager – Product Design

Department: Retail Banking

Job Overview
We are looking for a creative and customer-focused Assistant Manager – Product Design to own the end-to-end design of customer journeys across the Bank’s retail and business digital platforms. This role combines product thinking with strong UI/UX design expertise to create seamless, intuitive, and visually engaging customer experiences while collaborating closely with Product, Engineering, Compliance, and Operations teams. [

Key Responsibilities

• Own the end-to-end design of assigned product journeys, from research and problem definition to handover, QA, and post-launch enhancements.
• Design key customer journeys including onboarding, payments, transfers, and savings, while considering edge cases and user flows.
• Create high-quality user interfaces with strong visual hierarchy, layout, typography, spacing, and design consistency.
• Build, maintain, and enhance design system components and documentation.
• Develop UX copy, icons, illustrations, and visual assets to support customer journeys.
• Conduct usability testing, pilot programs, and research to validate design decisions and improve customer experiences.
• Utilize AI-powered tools to support research, ideation, and prototyping while maintaining ownership of design quality.
• Collaborate with Product, Engineering, Compliance, and Operations teams throughout implementation and release cycles.
• Coordinate UAT activities and perform design QA to ensure final implementations align with approved designs.

Experience Required

• 2–3 years of experience in Product Design, preferably within fintech, digital banking, or technology environments.
• Experience designing both customer journeys and high-fidelity user interfaces.
• Experience contributing to or building design systems and conducting usability testing.
• Portfolio demonstrating end-to-end product design capabilities is required.

Educational Background Required

• Bachelor’s degree in Design, Human-Computer Interaction (HCI), Computer Science, or a related discipline.

Skills & Competencies

• Product Design & UX
• UI & Visual Design
• Design Systems
• User Journey Mapping & Interaction Design
• Figma (Auto Layout, Components, Variables & Prototyping)
• UX Research & Usability Testing
• Google Analytics (GA4) & Firebase Analytics
• AI-Assisted Design Tools (ChatGPT, Claude, Figma Make, Cursor)
• UX Writing & Content Design
• Accessibility Standards (WCAG)
• Design QA & Developer Handoff
  

Raqami Bank is an equal opportunity employer. We welcome applications from all qualified individuals, including Persons with Disabilities (PWDs), and are committed to fostering an inclusive workplace where everyone has the opportunity to succeed.

Last date to apply: October 19, 2026.