ASSISTANT MANAGER

About Radiology Associates

Radiology Associates is a trusted leader in diagnostic imaging and proudly recognized as a Breast Imaging Center of Excellence by the American College of Radiology. We are committed to delivering high-quality, patient-centered care in a supportive and professional environment. Join a collaborative, purpose-driven team making a real impact across our Florida communities through innovation in healthcare.

Position Overview
We are currently seeking a Full-Time Assistant Manager to join our team in St. Augustine, FL. Assisting the director and center manager with daily operations of the imaging center which includes interpersonal relationships with all staff members and the radiologists.

Key Responsibilities

• Work closely with the Center Manager in the decision making of hiring staff.
• Work closely with the Center Manager to make sure all policies and procedures are consistent throughout our organization.
• Work with Center Manager to develop and implement policies and procedures to solve specific operating problems and improve internal operations of the center.
• Maintain and document any contact with referring physicians to make sure our service meets their satisfaction with the goal of increasing exam volumes and market share. Expectations – 100% customer satisfaction.
• Resolve customer problems quickly and effectively by demonstrating concern for satisfying the customer need in a cheerful and positive manner.
• Oversee technical staff in operation of imaging equipment, evaluate accuracy and quality of images, provide technical assistance and ensure conformity to established protocols.
• Participate in special events as required to support the imaging centers in any/all locations.
• Anticipate possible problems and develop contingency plans in advance.
• Assist Center Manager in preparation of the imaging center budget.
• Assist Center Manager in coordinating the purchase of supplies and equipment for the center. Monitor, verify and reconcile expenditures promptly and deliver to accounts payable.
• Maintain open communication with billing representatives, in order to resolve internal and external issues in an efficient manner.
• Review current literature and attend meetings to keep informed of new developments. Evaluate training program for all staff, conduct and arrange for training as appropriate.
• Supervises, trains, orients and evaluates performance over assigned personnel. Recommends merit increases, promotions and disciplinary actions.
• Perform as a technologist as needed, if applicable.
• Acting manager when manager is absent
• Other duties as needed.

Qualifications

• Graduate of an AMA-approved radiologic technology, nuclear medicine, or sonography program preferred (or equivalent experience)
• Minimum 5 years of healthcare experience
• Proven track record showing leadership skills and the ability to hand stressful situations with a calm demeanor.
• Strong multitasking, problem-solving, and interpersonal skills
• Excellent written and verbal communication skills
• Highly organized and self-motivated

Benefits

• Affordable Medical, Dental, and Vision Insurance
• Paid Time Off & Paid Holidays
• Paid Life and AD&D Insurance
• Employee Assistance Program (EAP)
• Travel Assistance and Identify Theft Assistance
• Employee Recognition Programs
• 401(k) Retirement Plan
• Employee Referral Bonus Program

Additional Information:

Equal Opportunity Employer: We comply with federal, state, and local anti-discrimination laws, regulations, and ordinances.

Drug-Free and Tobacco-Free Workplace: We are committed to maintaining a safe and healthy work environment.

E-Verify Participation: This organization participates in E-Verify to confirm employment eligibility in the United States.