Assistant Manager
As one of our largest branches in Victoria, Richmond is a fast-paced, high-profile operation with a strong customer base, experienced team and genuine opportunity to make an impact. This is a hands-on leadership role for someone who enjoys balancing people leadership, customer service, sales and operational excellence.
Best of all, this role offers Monday to Friday hours — no weekend work.
What you’ll be doing
Reporting to the Branch Manager, you will play a key role in the day-to-day success of the branch by:
- Supporting the Branch Manager to lead, coach and develop a high-performing team
- Driving a customer-first culture and ensuring consistently exceptional service
- Building strong relationships with trade, contractor and commercial customers
- Supporting branch sales growth, profitability and key performance outcomes
- Overseeing daily branch operations, including inventory, compliance, safety and presentation
- Leading by example on the counter, in the warehouse and with customers
- Stepping up to manage the branch in the Branch Manager’s absence
You are an engaging and capable leader who thrives in a busy branch environment. You may already be an Assistant Manager, a senior team member ready for the next step, or an experienced in internal sales or branch operations with natural leadership capability.
Ideally, you will bring:
- Previous experience in electrical wholesale, trade, industrial supply, hardware or a similar customer-focused environment
- Leadership experience, or a clear track record of coaching and influencing others
- Strong commercial awareness and a drive to achieve sales and operational targets
- Excellent customer relationship and communication skills
- A hands-on approach, with the ability to support both customers and team members when it matters most
- A commitment to safety, quality and continuous improvement
About Rexel and what we offer;
- Genuine career opportunities
- Access to SkillUp learning platform
- Global business
- Committed to a making a sustainable future possible
- We are passionate about being a genuinely diverse and inclusive business.
- Paid parental leave
- We are proud of our “Women in Rexel” program.
- Chance of global mobility if desired, with more than 1,900 branches across 21 countries.
- We have a ‘top of the range’ rewards and discounts platform called KUDO$
- Wellbeing support program and birthday leave!