Assistant Manager - RNA
Description
Scope of WorkThe claims correspondence estate contains hundreds of Scriptura assets, with overlapping functionality and embedded mappings and conditions in document.xml. The tooling must parse .scd/.sro ZIP archives and Flow XML, link related assets, identify duplicate or near-duplicate templates and shared blocks, detect unused assets, and recommend consolidation or retirement opportunities.It must extract data mappings, including XPath, DSID, expressions, date formats, and source locations, along with show/hide rules, page groups, and inline conditions. Outputs must be available in business-friendly Excel or CSV formats. The solution must run locally in the browser, operate in read-only mode, and never process customer data.ResponsibilitiesParse Scriptura .scd/.sro files, Flow XML, document.xml, and referenced shared blocks.Build dependency maps across flows, forms, templates, and reusable components; identify orphaned and unused assets.Compare templates by text, structure, data fields, and conditions using similarity scoring to detect duplicates and near-duplicates.Produce rationalisation reports identifying consolidation and retirement candidates, supporting evidence, and potential business impact.Extract mappings and conditions with full traceability to source files.Translate complex rule logic into clear, business-readable descriptions.Validate results with BAs and Scriptura SMEs; ensure performance and reliability across large template estates.Document the approach and comply with security, privacy, and AI-governance requirements.Must-Have SkillsExpert XML analysis, including XPath, namespaces, attributes, text nodes, and malformed XML handling.Strong JavaScript (ES2017+) skills, including async/await, Web Workers, File/Blob APIs, and browser-based file handling.Experience processing ZIP archives and binary data using ArrayBuffer and typed arrays.Knowledge of document comparison, content normalisation, text/tree diffing, similarity measures (e.g., Jaccard, edit distance), and duplicate detection.Ability to parse complex rule logic involving AND/OR/NOT, nested expressions, and functions, and convert it into readable descriptions.Experience generating clean, de-duplicated CSV/Excel extracts with source traceability.Automated validation and browser testing experience using Playwright or similar tools.Strong communication skills to present evidence-based findings to BAs and business stakeholders.Understanding of data governance, read-only processing, and restrictions on exposing customer data to external tools or AI systems.Nice-to-Have SkillsScriptura Engage experience, including document.xml, data sources, styles, reusable objects, and bundle groups.Familiarity with CCM platforms such as OpenText Exstream or Quadient Inspire.Experience in template rationalisation, insurance/claims correspondence, and using document volumes to prioritise consolidation.Familiarity with regulated environments and formal AI-governance and software-approval processes.
Graduate or above