Assistant Manager (Student Life & Engagement)
Lead Student Life Engagement & Operations
Manage and mentor student leaders, student clubs and chapters to foster an engaged and inclusive student community
Plan, organise and evaluate a comprehensive calendar of student engagement activities, appreciation events, academic enrichment workshops and community initiatives that enhance the student experience and peer engagement
Collaborate with Schools and other Business Units to align student life initiatives with institutional goals, supporting student success, wellbeing and retention
Lead the recruitment, development and succession planning of student leaders, clubs, chapters.
Manage publicity and administration for Student Engagement
Manage and execute communication strategies for current students through social media, e-newsletters, campus publicity and the student life mailbox
Maintain and update student life communication materials, including webpages, collaterals and student guides
Coordinate student mobility applications and maintain related records
Oversee the administration of student life resources, venues, equipment and operational records
Manage administration of student medical insurance
Manage annual contracts and relationships with student medical insurance providers
Liaise with the Business Units to coordinate timely registration of students for coverage
Manage enquiries relating to student insurance and monitor insurance utilization and reporting
Build partnerships & enhance student experience
Build partnerships with internal teams and external organisations to enhance student engagement
Lead volunteering, networking, community engagement and experiential learning initiatives
Analyse student participation, engagement data and satisfaction surveys to evaluate effectiveness and improve programmes, student wellbeing and retention
Manage and lead the student life & engagement team
Lead, coach and develop the student life & engagement team to deliver high-quality programmes and services
Develop annual operational plans, budgets and key performance indicators for student life initiatives
Ensure compliance with institutional policies relating to event management, safety, risk management and governance
Prepare management reports, budget and strategic updates on student engagement, participation and programme satisfaction, effectiveness and outcomes
Others
Any other ad-hoc duties as required by the company from time to time.
Job Requirements
Degree in any discipline with at least 5 years of managerial experience
Strong event management/leadership skills with ability to multi-task
Enjoy working with youths from different cultural backgrounds
Proactive team player with strong communication and interpersonal skills
Relevant experience in a Private Education Industry environment would be an advantage
Willing to work after 6pm and weekends where needed.