Assistant Manager, Training
- Conduct training sessions and workshops for educators, institutions, and internal teams on ESL products and digital tools.
- Develop and deliver engaging training materials, tutorials, and user guides tailored to various user levels.
- Serve as a subject matter expert for ESL content and pedagogy in product development and marketing initiatives.
- Collaborate with the product team to provide user feedback and improve product usability, features, and effectiveness.
- Support onboarding of new clients by guiding them through product features and best practices for implementation.
- Provide technical and pedagogical support to users and troubleshoot issues when necessary.
- Monitor usage patterns and training effectiveness to continuously refine training approaches.
- Attend and present at education conferences, webinars, and professional development events.
- Stay updated with trends in ESL education, EdTech, and digital learning strategies.