Assistant Manager
Job duties
- Supervising restaurant staff during shifts.
- Assisting with hiring, training, and scheduling employees.
- Ensuring excellent customer service and resolving customer complaints.
- Monitoring food quality, presentation, and service standards.
- Maintaining cleanliness, hygiene, and food safety standards.
- Assisting with inventory management and ordering supplies.
- Monitoring cash handling, daily sales, and preparing reports.
- Supporting the Restaurant Manager in achieving sales and profitability goals.
- Ensuring compliance with company policies and health regulations.
- Coordinating with kitchen staff to ensure timely food preparation and delivery.
- Managing opening and closing procedures.
- Motivating team members and fostering a positive work environment.
- Handling staffing issues and providing performance feedback.
- Assisting with promotional activities and special events.
- Stepping in as acting Restaurant Manager when required
Requirements
- Leadership and team management
- Customer service
- Communication and interpersonal skills
- Problem-solving and conflict resolution