Assistant Manager - Zoho Developer
We run our
broking operations on Zoho, and we are hiring one developer to take
architectural and delivery ownership of that environment.
This is a
senior individual contributor role, not a support or IT administration role.
The work is custom application development on Zoho Creator, customisation of
the Zoho applications in use across the business, and the automation and API
integration that connects them to each other and to the external systems we
depend on. Automation and integration make up the bulk of it.
Requirements
RESPONSIBILITIES
• Own the technical design of the Zoho
environment: data architecture, application boundaries, integration patterns,
environment strategy. Set and enforce development standards.
• Decide, and record the basis on which you
decide, whether a requirement is met by configuration, custom development or a
third-party solution. Advise management on roadmap, effort and technical risk.
• Build custom applications on Zoho Creator end
to end, through to production release, and refactor inherited work. Write
Deluge to a standard a successor can maintain.
• Design automation within and across
applications so data entered once propagates everywhere it is needed, with
escalation and exception handling.
• Design and maintain integrations with external
systems using REST APIs, OAuth, webhooks and scheduled jobs, with retry logic,
failure alerting and reconciliation. Plan migrations including cutover and
rollback.
• Turn business problems into specifications with
department heads, then estimate, test, release, train users and document.
Configure roles and sharing on least privilege; support audit.
• Where consultants or junior resources are
engaged, scope their work and accept or reject deliverables on technical grounds.
TECHNICAL SKILLS
Languages: Deluge (fluency essential), JavaScript, HTML, CSS, SQL, JSON, XML, and
Python, Java or Node.js.
Deluge: custom, standalone and scheduled functions; invokeurl; integration
tasks; error handling, logging and recovery design; collections, maps, date and
time; statement and API limits.
Creator: relational data models with lookups and subforms at scale; forms, validation,
dynamic picklists; reports and dashboards; workflows and custom actions; pages,
widgets, Zoho CLI, JS SDK; portals; REST API; environments, versioning,
deployment.
CRM: custom modules, layouts, layout and validation rules; Blueprint,
CommandCenter, workflow, assignment, approval; Client Script, Canvas, Wizards,
widgets; APIs including COQL, Bulk Read/Write, webhooks; roles, profiles,
sharing, field-level security; sandbox.
Desk: blueprints, SLAs, escalation and assignment rules, macros, custom functions,
APIs, help centre.
Flow: multi-application flows, decision logic, custom functions, webhook
triggers, idempotent design.
APIs: Zoho API Console, scopes, grant and refresh tokens, India data centre
domains; REST, SOAP, SFTP; OAuth 2.0; pagination, rate limits, API credits;
integration architecture and failure recovery.
Analytics: query tables, data blending, calculated columns, dashboards.
Wider
suite: People, Recruit, Books, Payroll, Expense,
Projects, Bookings, WorkDrive, Marketing Automation, Campaigns, Social, Forms,
Sign, Writer merge, Cliq, Directory, Vault, Catalyst, Sigma.
Tooling: Zoho CLI, Extension Toolkit, Postman, Git.
Security: DPDP Act 2023, least privilege, audit trails, ISO 27001 aligned
practice.
COMPETENCIES
Data models
and integration architecture that hold up after years of transactions and
successive changes in requirement. Able to operate as sole technical authority,
and to push back where a request is technically unsound. Sound prioritisation
across competing departments.
LANGUAGES: English, professional written and spoken. Hindi, fluent spoken.
QUALIFICATIONS
Bachelor's
degree in Computer Science, IT, Computer Applications or Engineering (B.Tech,
B.E., B.C.A., B.Sc. CS or equivalent); other disciplines considered on
demonstrated production Zoho work. Four to seven years hands-on Zoho
development, including multiple Creator applications where you owned the
design, production integrations with external systems, and prior experience as
principal or sole Zoho developer, or technical lead on client implementations.
Zoho Creator Certified Developer at Professional level strongly preferred,
Associate acceptable; Zoho CRM certification an advantage. Insurance or
financial services background an advantage, not essential.
LOCATION AND WORK ARRANGEMENT
Kirti
Nagar, New Delhi. Strictly on-site, Monday to Friday. Work from home and hybrid
working are not available. Remote working may be permitted only in an emergency
or exceptional circumstance, temporarily and at management's sole discretion; it
is not an entitlement. Candidates seeking a remote or hybrid role should not
apply.
Benefits
• Compensation of INR 6,00,000 to 10,00,000 per
annum, aligned with expertise and experience.
• Technical ownership of the organisation's
entire Zoho environment, with direct access to management.
• Comprehensive medical insurance for you and
your family including parents, plus personal accident and term life insurance.
• Five-day working week, Monday to Friday.
• A collaborative culture emphasising continuous
improvement, innovation and knowledge sharing.
• A diverse workplace committed to equality,
respect and career advancement for all employees.