Assistant Medical Office Manager
Position Summary
The Assistant Office Manager is responsible for assisting the Medical Office Manager with the daily management of the location.
Major Duties and Responsibilities
- Assists Office manager with overseeing the daily office operations and delegates as needed.
- Assists with developing guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.
- Creates an atmosphere of team building for the site and set a professional example for staff.
- Assists with staff training and making sure the location has appropriate coverage.
- Assists in resolving patient complaints and customer service issues.
- Performs other duties as assigned.
- Maintains strictest confidentiality.
Knowledge, Skills and Abilities
- Knowledge of organizational policies, procedures, and systems.
- Knowledge of insurance, billing, and denials processes.
- Knowledge of computer systems and applications.
- Skill in planning, organizing, delegating, and supervising.
- Skill in evaluating the effectiveness of existing methods and procedures.
- Skill in operating a variety of office equipment and computer programs.
- Ability to work scheduled hours as defined in the job offer.
- Ability to read, interpret and apply policies and procedures.
- Ability to communicate clearly and effectively.
- Ability to set priorities among multiple requests.
- Ability to interact with patients, medical and administrative staff, public effectively.
- Ability to work with minimal supervision.
Compensation starts at $15.00 per hour, with the final hourly rate determined by the candidate's relevant experience and qualifications.