Assistant Officer Telemarketing Personal Loan Sales Cards and Unsecured Loans
Posted
You will promote personal-loan products to DBS cardholders by telephone and provide financial guidance. You will report customer feedback to your supervisor, resolve customer issues relating to personal loans, and follow operating procedures and compliance requirements.
Responsibilities
- Promote personal-loan products by telephone to DBS cardholders
- Provide professional financial consulting
- Report customer status and suggestions to the supervisor
- Respond to and resolve customer problems relating to personal loans
- Follow operating procedures and company regulations
Requirements
- Basic telephone-handling skills
- Fluency in Mandarin and Taiwanese
- Clear articulation
- Ability to work under performance pressure
- Telephone experience is preferred
- Excel
- Outlook
- Word
- Chinese typing