Assistant Operations Manager - Front Office | Benefits Include: Medical, Dental, Vision, 401K, and MANY MORE!
The Assistant Operations Manager - Front Office supports the seamless operation of the Front Office and Guest Services departments, ensuring exceptional guest experiences and efficient day-to-day operations. This role partners with hotel leadership to uphold service standards, foster colleague engagement, and maintain a positive and productive work environment. The position provides hands-on leadership during peak business periods, serves as a resource for Front Office and Guest Services colleagues, and supports operational oversight throughout the hotel. Key responsibilities include coaching and developing team members, coordinating training initiatives, assisting with scheduling, monitoring service delivery, and addressing guest and operational needs in a timely manner. The ideal candidate possesses strong communication, leadership, and analytical skills, with a commitment to guest satisfaction, team development, and operational excellence.
We offer excellent benefits\:
· (12) Free room nights, Discounted and Friends & Family Room Rates
· Medical, Prescription, Dental and Vision Insurance ***Eligible after 30 days of employment***
· 401K with company match
· Paid PTO, sick days, and new child leave
· Paid Family Bonding Time and Adoption Assistance
· Tuition Reimbursement
· Free colleague meals during shift
· Employee Stock Purchase Plan
· Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more
· Diversity, Equity, and Inclusion are at the core of our Purpose - to care for people so they can be their best - and we must be deeply involved in actions that fight racial injustice and inequality. Learn more about how Change Starts Here.
This is not your typical career opportunity. This is the Hyatt Touch.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status