Assistant Operations Manager

Assistant Operations Manager
Skipton

£34,000 per annum

Service charge (up to £2,500 per year)

The Role

An exciting opportunity has arisen for an experienced Food & Beverage professional to take on a key leadership role within a busy, multi-outlet hospitality environment.

This position is responsible for the daily operational leadership of the entire Food & Beverage department, ensuring seamless service, strong team engagement, and exceptional guest experiences across all venues.

The successful candidate will:

• Oversee the day-to-day operation of all F&B outlets, including restaurant, bar and lounge areas

• Support the consistent delivery of high-quality restaurant service standards

• Lead, motivate and develop a large, multi-outlet team including supervisors, servers, bartenders and events staff

• Ensure exceptional guest service across all touchpoints, maintaining high operational standards

• Work closely with senior management to drive operational efficiency and performance

• Support revenue growth through strong service delivery, upselling and continuous improvement

• Maintain control of rotas, staffing levels, service flow and overall guest satisfaction

• Ensure full compliance with food safety, licensing, and health & safety procedures

• Collaborate with kitchen, sales and events teams to deliver seamless experiences for both leisure and event guests

About the Candidate

This is a Deputy Head of Department role, acting on behalf of senior leadership when required. The focus will be on the day-to-day running of restaurant, bar and lounge operations, with flexibility to support wider events, weddings and corporate functions.

The ideal candidate will be:

• An experienced Restaurant Manager or Senior F&B leader within a quality hotel or multi-outlet environment

• A confident, hands-on leader who thrives in a fast-paced operation

• Experienced in managing high-volume service

• Passionate about delivering exceptional guest experiences

• Commercially aware with the ability to drive revenue and efficiency

• A strong communicator, capable of coaching and developing teams

• Highly organised, with experience managing rotas and multi-outlet service coordinator

• £34,000 per annum

• Service charge (up to £2,500 per year)

• Performance-related bonus

• 28 days holiday (increasing with service)

• Monthly and annual recognition awards

• Discounted spa access and treatments

• Staff discounts for family and friends

• Free on-site parking

• Workplace pension scheme

• 24/7 Employee Assistance Programme

• Ongoing training, development and progression opportunities

• Meals on duty

• Accommodation available (subject to availability)

Requirements

• Right to work in the UK

• Flexibility to work evenings and weekends

• Full UK driving licence preferred due to rural location