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Entertainment Services LLC

Assistant Operations Manager- S+R

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Description

  • Assist leadership team in achieving labor and revenue Goals.
  • Assists in the oversight of the day-to-day operations throughout the entire facility while ensuring adherence to all operational and service standards.
  • Assists with the effective execution of action plans to enhance profitability.
  • Maintains uniform standards and a professional appearance for all Team Members.
  • Consistently provides professional, friendly and engaging service to Guests and team members.
  • Collaborates on a daily basis with team members on ways to improve productivity.
  • Works hand in hand with hourly team members giving guidance.
  • Assist in fine tuning schedules prior to posting.
  • Assist Tech Services- when needed- to ensure all equipment is working properly.
  • Works with Operations Manager to ensure Property Maintenance exceeds standards.
  • Assist in ensuring front-line team member reviews are completed efficiently and in a timely manner.
  • Actively works to promote the retention of our quality Team Members.
  • Works to become proficient in all of our systems and processes (Aloha, Sacoa, Sync, etc.).
  • Assist in development of team members into future leaders.


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