Assistant Outlet Manager

$16.75 Hourly Rate

Job Description:
The Assistant Outlet Manager supervises and manages the assigned retail store during the absence of the Store Manager to ensure efficient operation, which shall include, but not be limited to, backroom processes, donation experience, sales, merchandising, pricing, maintenance, display, and related paperwork.

Essential Functions:

• Assist with supervising store personnel and assigned trainees.
• Assist with arranging store windows, store displays, and promotional activities.
• Assist with the training of new hires
• Assist with coaching, providing feedback, and developing of all store personnel
• Support store personnel in achieving specific performance metrics
• Provide and assist store personnel in creating an exceptional customer service experience for our shoppers
• Maintain efficient product flow and bin rotation in line with company policies and procedures
• Perform regular audits on workstations, including trash, recycling, and merchandise
• Sell merchandise and provide customer service as well as resolve customer complaints through HGI policy implementation.
• Maintain store premises and merchandise in a clean, safe, and organized fashion. Assure store supplies are on hand as required.
• Follow all required safety and security procedures.
• Maintain compliance with all company policies and procedures, as well as store policies, to include but not limited to: opening and closing tasks, pricing, markdowns, and accurate, timely completion of required paperwork.
• Receive and verify merchandise incoming to the location from the warehouse and vendors.
• Ring sales correctly on cash register, handle money, cash reconciliation, and make store deposits in accordance with company policy.
• Perform administrative and clerical duties of store operation.
• Participate in training as required.
• Perform all other duties as assigned.