Assistant Product Manager (Product Launch & Commercial Operations)

In this position, you will

1. Product Launch & Marketing Planning (Core Responsibility)

o Manage the end-to-end go-to-market process for new products, from development to commercial release, coordinating cross-functional teams (R&D, sales, marketing, etc.) to ensure timely and high-quality launches, and align with business objectives and market readiness.

o Develop and execute comprehensive launch plans, including positioning, messaging, target audience segmentation, and channel strategy.

o Plan and execute product launch campaigns, including online/offline marketing activities, promotional materials design, media partnerships, and trade show participation to enhance market visibility and brand influence.

o Collaborate with sales, and product development teams to design promotional campaigns, sales collateral, and internal training materials.

o Monitor launch performance, gather market feedback, and iterate on go-to-market tactics to maximize initial traction and adoption.

2. Revenue & Customer Base Monitoring (Core Responsibility)

o Establish, maintain, and optimize a robust KPI framework to track product commercial performance, including revenue, customer acquisition, retention, ARPU, and churn.

o Conduct regular data analysis to identify trends, opportunities, and risks; provide actionable insights to management for strategic decision-making.

o Partner with finance and sales teams to forecast revenue, manage budgets, and ensure product profitability targets are met.

o Drive data-informed product enhancements and operational improvements to achieve sustainable growth in revenue and customer base.

3. Contract & Settlement Management (Core Responsibility)

o Oversee the full lifecycle of product-related contracts, including drafting terms, supporting negotiations, and ensuring compliance with legal and company policies.

o Manage settlement processes with partners, vendors, and customers, including invoicing, reconciliation, and payment follow-up to ensure smooth financial operations.

o Support collaboration with legal, procurement, and finance teams to streamline contract workflows and mitigate commercial risks.

o Maintain strong relationships with key partners and optimize vendor management to secure favorable terms and supply chain stability.

4. Cross-functional Collaboration & Support (Supporting Role)

o Provide input on pricing strategies and promotional mechanics based on market insights and cost analysis (in coordination with sales and marketing).

o Work with customer experience teams to incorporate user feedback into product iterations and enhance overall satisfaction.

o Support sales teams with product expertise and commercial data to win new business and retain existing clients.

o Communicate market insights and commercial requirements to product development and operations teams to ensure product capabilities align with market demands and contractual commitments.

Being a suitable candidate, you should

1. Education Background

o Bachelor's degree or above in Computer Science, Information Technology, Marketing, Economics, Business Administration, or related fields.

2. Work Experience

o Minimum 4 years of product management experience, with at least 1 year in product commercialization.

o Experience in telecommunications, FTNS, ICT, internet, or enterprise services industries preferred.

o Familiarity with B2B/B2C product commercialization processes, with successful product launch cases preferred.

o Hands-on experience with contract management or financial settlement processes is preferred.

3. Professional Skills

o Solid understanding of product lifecycle management, with hands-on experience in market analysis, competitive research, pricing strategy, and marketing planning.

o Strong analytical skills, proficient in data analysis tools (Excel, SQL, BI platforms) to derive insights and drive decisions.

o Basic understanding of product P&L, revenue models, and key commercial metrics.

o Familiarity with contract terms, negotiation tactics, and settlement procedures.

o Basic financial acumen for budgeting, forecasting, and cost analysis.

4. Core Competencies

o Excellent cross-functional communication and coordination skills, capable of driving multi-team collaboration effectively.

o Strong results-orientation and ability to thrive in fast-paced environments, driving business growth.

o Proficient in written and spoken English and Chinese (Cantonese or Mandarin fluency preferred).

5. Preferred Qualifications

o Experience in B2B product commercialization and complex deal structures.

o Knowledge of telecommunications or ICT industry pricing models and contract frameworks.

o PMP or relevant project management certification is a plus.

o Certification in networking (e.g., CCNA, CCNP, JNCIA, JNCIS) is a plus.