Assistant Project Manager (Agentic AI)
Salary: $24,000 – $36,000 per month
About Set Sail AI
Set Sail AI delivers an Agentic AI Platform designed to automate core business processes for global companies. Specializing in Customer Service and Sales workflows, our solution operates seamlessly across multiple channels, including Voice AI, Email AI, Chat AI, and Kiosk AI. We proudly serve over 250 large enterprises such as MTR, HKExpress, CLP, KMB, Shiseido, Generali, BCT Group, and many more.
Learn more about how we're transforming business at https://setsail.ai/
Assistant Project Manager
We're seeking a highly motivated Assistant Project Manager to join our team and support the delivery of enterprise-level business solutions leveraging our cutting-edge AI technology. If you're passionate about AI and eager to contribute to complex projects—particularly those involving public sector or government clients—we encourage you to apply.
The Opportunity:
As an Assistant Project Manager, you will support the planning, execution, and delivery of enterprise GenAI solutions for our clients. Working closely with Project Managers and cross-functional teams, you will help ensure projects stay on track, on budget, and aligned with client expectations. Experience in solution integrators and familiarity with public organizations or government environments will be valuable in understanding the unique challenges of our target market.
Key Responsibilities:
Project Planning & Coordination: Assist in developing and maintaining project plans, tracking scope, timelines, resources, and budgets. Support the application of Agile methodologies to facilitate iterative development.
Client Support: Help manage day-to-day client communications, prepare status updates, and support relationship-building efforts under the guidance of the Project Manager.
Requirements Gathering & Documentation: Collaborate with clients and internal teams to gather, analyze, and document business requirements, helping translate them into clear user stories and actionable tasks.
Team Coordination: Support and coordinate cross-functional teams (developers, designers, testers) to keep work progressing smoothly toward project goals.
Risk Monitoring: Help identify potential project risks and support the development of mitigation or contingency plans.
Quality Assurance Support: Assist in ensuring deliverables meet quality standards through participation in testing processes and adherence to established procedures.
Project Reporting & Communication: Prepare regular project status reports and materials for stakeholders, highlighting progress, challenges, and key milestones.
Qualifications:
Solid experience in a project coordination, project support, or junior project management role, with exposure to delivering enterprise business solutions.
At least 1–2 years of experience working with enterprise business solutions (mandatory)as BA or APM.
Preferred: Experience supporting projects for public organizations or government entities.
Good understanding of project management methodologies, including Agile.
Strong client-facing and communication skills, with the ability to support relationship management.
Experience in large solution integrators is a plus.
Excellent interpersonal, organizational, and teamwork skills.
Strong analytical and problem-solving abilities.
Exposure to AI or virtual assistant technologies is a plus.
Bachelor’s degree in a related field.