Assistant Property Manager

***$1,000 Sign-On Bonus***

Join NE Property Management as an Assistant Property Manager at Terra and University North Park Apartments and become part of a fast-paced, dynamic team where your leadership, financial acumen, and customer service expertise help elevate the resident experience across a premier multi-family portfolio. This hands-on role is ideal for someone who enjoys building strong resident relationships, maximizing community performance, and supporting daily property operations alongside real estate leadership.

What You'll Gain (Benefits of the Role)

• Operational Leadership: Opportunity to co-lead daily business operations, resident relations, and multi-family asset positioning.
• Career Advancement: Direct pathway to step into the Property Manager capacity during absences, gaining invaluable executive experience.
• Professional Growth: Hands-on experience sharpening your financial oversight, multi-million dollar delinquency management, and legal compliance workflows.
• Collaborative Environment: Vibrant workspace partnering directly with regional corporate leaders, on-site leasing teams, and skilled maintenance staff.
• Modern Tooling Toolkit: Deep technical exposure to premier real estate software suites including OneSite, Knock, LRO, and Mobile Facilities.
• Comprehensive Benefits Package: Solid health, dental, vision, life, and supplemental insurance options (employee-paid portions may apply).
• Retirement Planning: Corporate 401(k) retirement plan featuring an excellent company match up to 4% of total earnings.
• Work-Life Balance: Generous allocated Paid Time Off (PTO) package featuring 3 weeks of PTO plus paid holidays to rest and recharge outside of active leasing cycles.
  

What Success Looks Like (Qualifications)

• Proven Track Record: At least 2 years of direct experience in on-site multi-family property management or assistant manager operations.
• Core Professional Background: At least 2 years of robust customer service depth coupled with a minimum of 2 years in high-performance sales environments.
• Technical Software Literacy: Proficient with corporate systems, including Microsoft Office, Gmail, OneSite, LMS, Loft, LRO, Knock, and Mobile Facilities.
• Strong Financial Acumen: Exceptional mathematical eye and attention to detail for accurate financial reporting, processing rent collections, and audit mapping.
• Elite Organization Skills: Highly organized with a natural ability to multi-task, manage competing demands, and meet deadlines in a fast-paced setting.
• Communication Excellence: Outstanding verbal and written English communication skills to effortlessly collaborate with residents, staff, and vendors.
• Action-Oriented Problem Solver: Ability to apply logical thinking to define local property problems, collect structural data, and initiate swift solutions.
• Administrative Speed: Capable of executing high-accuracy digital typing at a baseline speed of at least 40 words per minute.
• Foundational Education: High School diploma or equivalent is required (previous tenure as a Leasing Consultant or Assistant PM at a comparable property is essential).
• Compliance Ready: Possession of a valid driver’s license, active automobile insurance, a clean I-9 verification profile, and a commitment to Fair Housing and ADA guidelines.
  

What the Job Looks Like (What You'll Do)

• Drive Financial Accuracy: Update resident records daily, track rents, applications, and deposits, and execute bank drops prior to close of business each afternoon.
• Command Resident Relations: Serve as a trusted liaison between management and residents, resolving account questions and ensuring top-tier community satisfaction.
• Conduct High-Impact Tours: Warmly greet prospective residents, conduct professional community tours, and process lease documentation to smash property occupancy goals.
• Lead Delinquency Audits: Actively oversee property collections, track incoming payments, and generate legal notices or late returned-check documentation when required.
• Manage Lease Paperwork: Process, proofread, and file all applicable incoming lease packets, applications, and structural move-in/move-out profiles.
• Spearhead Renewal Retention: Work hand-in-hand with the Property Manager to craft renewal offers and coordinate outreach campaigns that maximize monthly retention.
• Coordinate Service Requests: Take inbound maintenance requests from residents, route them seamlessly to field techs, and follow up to verify perfect satisfaction.
• Maintain Pristine Curb Appeal: Physically walk the community grounds regularly, pick up stray litter, look for safety hazards, and report active repair needs.
• Analyze Local Markets: Maintain constant awareness of local apartment market trends, competitor pricing setups, and surrounding economic conditions.
• Champion Office Excellence: Maintain an energetic, welcoming, and hyper-organized atmosphere across the community leasing center for all team members and guests.