Assistant Resident Manager
Manage Cleaning Services
- Coordinate with operations team and Client to ensure quality service delivery
- Ensure cleaning teams adhere to safety measures to during cleaning operation
- Assist in budget planning for cleaning operations
- Compile and analyse relevant data to propose recommendations for cleaning process improvement
- Assist in development and review of operation plans to improve work procedures and quality service delivery
- Review daily cleaning job reports for submission to management
- Generate and interpret operations reports for management reporting
Manage Inventory, Equipment and Maintenance Schedule
- Allocate equipment and/or supplies to store
- Maintain stock of supplies of materials and equipment
Manage Cleaning Teams
- Facilitate planning of work schedules and deployment of manpower
- Facilitate effective work processes
- Facilitate the capability development of staff
- Monitor team performance and provide feedback for improvement
- Identify training needs and implement training plans to enhance team capabilities
- Provide coaching and feedback to improve team performance
Manage Incidents
- Guide teams to respond to major incidents and emergencies
- Report and update on major incidents and emergencies to the management
Requirements
- Minimum Diploma education
- Minimum 3 years of relevant experience in cleaning industry
- Able to converse and good writing skills in English
- Able to commence work within short notice
- Preferably with relevant experience from airport/ hospitality/ hospital
- Weekend duty is required
- Computer literate
Working Hours
- Working hours are from Monday to Friday 8 hours per day (including 1 hour break)
- Saturday and Sunday 12 hours per day (including 1 hour lunch and 1 hour dinner)
- Alternate Saturday or Sunday off per week
- You may be required to work beyond the normal working hours to discharge your duties at the sole discretion of the Company
- The Company reserves the right to revise, amend or extend the working hours should the need arises.