Assistant Restaurant Manager
Description
Roles & Responsibilities
We are looking for a dynamic and experienced Assistant Restaurant Manager to support the overall management and daily operations of Ember.
Key Responsibilities:
Operations Management: Assist in overseeing day-to-day F&B operations, including opening and closing procedures; ensure service quality, cleanliness, and operational efficiency.
Staff Supervision & Training: Supervise service staff, allocate duties, and ensure proper shift coverage; provide on-the-job training and guidance.
Customer Service: Handle customer inquiries, feedback, and complaints professionally; ensure a positive dining experience for all guests.
Compliance & Administration: Ensure compliance with food safety, hygiene, and licensing regulations in Singapore; assist in maintaining proper records and documentation.
Sales Support: Support promotional activities and monitor sales performance.
Front-of-House Leadership: Oversee reservations, floor plans, and guest interactions, including VIP and regular customer relations.
Requirements
Bachelor Degree or higher qualification in Hospitality / F&B Management or related field.
At least 3–4 years of relevant experience in F&B operations, with at least 1 year in a supervisory or management role.
Strong leadership, communication, and interpersonal skills.
Detail-oriented, well-organised, and hands-on.
Knowledge of Singapore’s food safety and hygiene regulations is a strong plus.
Able to work flexible hours, including weekends and public holidays