Assistant Restaurant Manager - Sofitel Cairo Downtown Nile
- Supervise hourly team members during assigned shifts, directing workflow and ensuring station coverage throughout service
- Open or close the restaurant following documented checklists for equipment, cash, security, and facility readiness
- Handle guest complaints and service recovery during the shift, applying approved comp procedures when appropriate
- Monitor labor efficiency in real time, sending staff home or calling in additional help to stay on target with sales
- Conduct pre-shift briefings to communicate daily promotions, staff assignments, and any operational priorities
- Enforce food safety standards including temperature checks, date labeling, allergen handling, and sanitation routines
- Train new hourly employees on POS operation, service steps, and company standards during their onboarding period
- Complete cash handling procedures including till counts, safe drops, and shift summary reports at end of service
- Perform line checks and food quality audits before service periods to verify prep standards are met
- Assist senior management in tracking inventory and placing orders for food, beverage, and supply items as directed
- Bachelor's degree in hospitality, business, or a related field preferred
- 2–4 years of restaurant within luxury atmosphere
experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.