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Assistant Retail Manager

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About Wynn Al Marjan Island:

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About the Position:

Wynn Al Marjan Island is looking for a skilled Assistant Manager Retail to join our Retail team.

The primary duties and responsibilities of this role are:

  • Support the Store Operations Manager in overseeing all aspects of retail operations

  • Supervise and motivate team members to deliver outstanding customer service and achieve sales targets

  • Ensure product displays and store presentation align with Wynn’s luxury standards and seasonal themes

  • Monitor inventory levels, manage stock replenishment, and coordinate with procurement teams

  • Handle customer inquiries, feedback, and complaints with professionalism and discretion

  • Assist in preparing sales reports, tracking performance metrics, and analyzing trends

  • Maintain store cleanliness, organization, and compliance with health and safety regulations

  • Participate in staff training, scheduling, and performance evaluations

  • Implement promotional strategies and support marketing initiatives

  • Uphold Wynn’s brand values and ensure a refined, welcoming atmosphere for all guests

About You:

  • Bachelor’s degree in Retail Management, Business Administration, or a related field

  • Minimum 3–5 years of experience in luxury retail or hospitality, with at least 1 year in a supervisory role

  • Strong leadership and team development skills

  • Excellent communication, interpersonal, and customer service abilities

  • Proficiency in retail POS systems and inventory management software

  • High attention to detail and commitment to brand excellence

  • Ability to work flexible hours, including weekends and holidays

About Wynn Al Marjan Island’s Benefits:

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package, incentive programs, and other colleague benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

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