Assistant Sales Manager

• Support the Head of Department and/or Marketing Manager in planning, executing, and monitoring marketing initiatives to achieve revenue targets. Collaborate with Brand Managers on marketing plans, budgeting, sales analysis, forecasting, and cost-effective promotional strategies.
  
• Assist the Sales Manager in developing and executing sales strategies to meet monthly, quarterly, and annual targets.
  
• Coordinate daily sales activities to ensure alignment with business objectives and maintain team productivity.
  
• Develop and maintain strong customer relationships to ensure high levels of satisfaction and long-term loyalty.
  
• Manage customer inquiries, feedback, and complaints in a timely and effective manner, escalating to the Sales Manager when required.
  
• Support key account management to maximize sales opportunities and customer retention.
  
• Ensure sales galleries and show units are well-maintained, presentable, and ready for client engagements.
  
• Handle sales administration, including processing bookings, managing contracts, and maintaining accurate documentation.
  
• Prepare sales reports, forecasts, and performance analyses, providing insights on market trends and team performance.
  
• Monitor and manage the sales pipeline to ensure effective lead tracking and proper documentation of sales activities.
  
• Offer leadership and direction to the sales team in the absence of the Sales Manager, ensuring consistent performance and maintaining strong team morale.
  
• Assist in performance evaluations, identify development areas, and support implementation of improvement plans.
  
• Monitor all sales activities to ensure rigorous adherence to company policies, legal frameworks, and industry regulations.
  
• Facilitate the end-to-end processing of invoices and claims from third-party agencies and solicitors, ensuring high levels of accuracy and prompt settlement.
  
• Oversee the performance of appointed sales agencies to ensure alignment with company standards, providing feedback and support where required.
  
• Prepare formal payment requisitions and coordinate the submission of external invoices to senior management for verification and approval.
  
• Ensure smooth day-to-day operations of the sales gallery, maintaining a clean, organized, and welcoming environment.
  
• Oversee the upkeep and presentation of show units to ensure they meet high standards and enhance customer experience.
  

Requirements

• Diploma or Degree in Business Administration, Marketing, Real Estate, or a related field, with 3–5 years of sales experience (preferably in property development or a related industry) and a proven ability to achieve sales targets and support or lead sales teams.
  
• Strong communication and interpersonal skills with the ability to effectively engage clients and stakeholders, complemented by leadership capabilities, excellent negotiation and presentation skills, and a results-driven, customer-focused mindset.
  
• Analytical and strategic thinker with strong problem-solving abilities, proficient in Microsoft Office applications, and familiar with CRM systems.
  
• Able to perform in a fast-paced, high-pressure environment with tight deadlines, demonstrating a proactive, adaptable approach and maintaining a high level of integrity, professionalism, and accountability.