Assistant Sales Manager
Join us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do
Sales supervisor will be responsible for managing an account portfolio of 3-10 Vodafone industrial accounts.
Ensures delivery of all financial targets including revenue, connections for voice and data, market share, and net margin contribution in line with company vision and values.
Ensures delivery of all financial targets including revenue and total contract value (TCV), and gross margin.
Evaluates risks and threats appropriately across portfolio and revises plans where appropriate.
Ensures sales and net promoter score (NPS) targets are achieved for the assigned accounts/industry.
Identifies new sales opportunities and grows sales pipeline by qualifying and developing opportunities through the sales cycle.
Conducts 3-4 daily customer visits.
Engages and negotiates with global teams within Vodafone and the customer side.
Who you are
Fills in and updates full accounts information on Siebel account profile on a daily basis or after successful activation transaction.
Fills market opportunities and schedules to identify specific targets and to project the number of contacts to be made using Siebel calendar/forecasted accounts upon account status reports on Siebel.
Plans and manages personal business portfolio/territory/business according to an agreed strategy with the segment manager.
Monitors and maintains cross-functional activities (fraud, activation, bidding, etc.).
Submits performance dialogue and evaluations on time.
Adheres to all company policies, procedures, and business ethics code.
Inputs to decisions on new propositions, product mix, and services for customers.
Identifies cross-sell and up-sell opportunities for fixed and mobility services specific to customer industry.
Stays industry aware and influences and collaborates on Vodafone marketing products development strategy.
Oversees new product, services, and mobile solutions introduction into accounts. Works in partnership with customer fulfilment and pre- and post-sales areas to ensure seamless introduction of new product services and solutions to accounts.
Updates marketing team with competitive new offers.
Escalates network complaints and follows up until the problem is resolved.
Who we are
We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live, and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place everyone feels safe, valued, and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.
Together we can.