Assistant Sales Trainer

The Sales Trainer is responsible for providing training, support, and guidance for the sales department and will be required to deliver both in-person and virtual training, with focus around sales techniques and closing skills.

The Sales Trainer will also work to develop, coordinate, and/or facilitate training sessions with various subject matter experts to provide timely and relevant training sessions for field organization. This position reports to the Director, Sales. There are no direct reports for this role. This position Interfaces with the following departments within the organization: Retail Sales, Call Center Sales, MDU Sales.

• Design training curricula within time and budget requirements;
• Onboard new sales people;
• Conduct skills gap analysis to identify improvement areas within the sales division;
• Research, develop, and build new sales materials required for effective training;
• Work with sales teams uncover issues with current processes and implement potential solutions;
• Monitor sales objectives and results;
• Collect feedback from trainees and managers about training courses;
• Report on sales training effectiveness;
• Evaluate employee development trends;
• Delivery, review, and maintenance of training programs or training curriculum to ensure the needs of the organization are being met;
• Serve as an SME for programs supported;
• Monitor quality and trainee aptitude by observations of trainees and providing coaching feedback;
• Adhering to Company policies and procedures, including the EEO and safety guidelines, at all times;
• Other duties as needed.