Assistant Security Manager

Working alongside a wonderful team at The Peninsula Tokyo, we are seeking Assistant Security Manager to achieve the company’s objectives and create a memorable guest experience.

• Be part of a world-renowned luxury hospitality group
• Collaborate within a diverse network spanning 30+ nationalities
• Staff at The Peninsula Tokyo are talented, highly motivated, dedicated to excellence. Grow your career with a company that values long-term development.

Key Accountabilities

• Supervise daily security operations and coordinate the deployment, briefing and performance of Security Supervisors, Security Officers and contract security personnel.
• Act as the senior security representative on duty when delegated, ensuring timely operational decisions, escalation and communication to security leadership and hotel management.
• Protect guests, employees, visitors, hotel assets and information through visible, professional and service-oriented security practices.
• Respond to and coordinate the initial management of incidents, accidents, emergencies, guest safety concerns, loss, theft and security breaches.
• Conduct or support investigations, including evidence preservation, CCTV review, interviews, incident reporting, root-cause analysis and follow-up actions.
• Monitor compliance with hotel policies, emergency procedures, fire and life safety requirements, occupational safety standards and applicable local regulations.
• Conduct regular patrols, inspections, risk assessments and audits, and recommend practical corrective and preventive measures.
• Support emergency preparedness through drills, training, contingency planning and the maintenance of response equipment and documentation.
• Coach and develop the security team, reinforcing professional conduct, accurate reporting, confidentiality, readiness and Peninsula service principles.
• Support the operation and record keeping of CCTV, access control, alarms, keys, radios and incident management systems, and coordinate with internal departments and external agencies as required.

General Requirements

• Demonstrated expertise in security operations, loss prevention, crisis management, and risk assessment.
• Ability to lead and schedule security personnel, including contracted services.
• Extensive experience in security, safety or operational risk, including supervisory or management role.
• Business-level proficiency in both Japanese and English

We are delighted to receive your resume for further consideration.