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D7CODE Technologies LLP

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Assistant Service Manager

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Description

We are seeking an experienced Assistant Service Manager to join our team in Maharashtra. The ideal candidate will have a strong background in workshop management and supervision, with a focus on enhancing technician productivity and ensuring high service quality in the automotive sector. As an Assistant Service Manager, you will play a crucial role in overseeing daily operations within the workshop, ensuring that all services are performed efficiently and to the highest standards. Key Responsibilities: - Supervise and manage workshop staff, ensuring that all team members are trained and equipped to perform their duties effectively. - Monitor vehicle diagnostics and service quality, implementing improvements where necessary to enhance customer satisfaction. - Collaborate with technicians to optimize workflow and productivity, ensuring that all vehicles are serviced in a timely manner. - Maintain a safe and organized workshop environment, adhering to all health and safety regulations. - Assist in managing customer relationships, addressing any concerns or feedback to improve service delivery. - Prepare reports on workshop performance, identifying areas for improvement and implementing strategies to enhance overall efficiency. Required Skills: - Strong knowledge of workshop management and supervision techniques. - Proficiency in vehicle diagnostics and understanding of automotive service processes. - Excellent communication and interpersonal skills to effectively manage a team and interact with customers. - Ability to analyze technician productivity and implement strategies for improvement. - Commitment to maintaining high service quality standards. If you are a motivated individual with a passion for the automotive industry and a proven track record in workshop management, we encourage you to apply for this exciting opportunity.
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