Assistant Service Manager

Location: Lakeview - Reno, NV

At Mission Rock Residential, we believe that where you live matters—and so does the team that makes it feel like home.

We are more than a property management company—we’re a people-first organization that values Integrity, Accountability, Respect, Relationships, Inclusivity, Vision, and Empathy. Our I ARRIVE values guide everything we do, from how we serve our residents to how we support our team members.

We foster an inclusive workplace that celebrates diverse perspectives, empowers growth, and strengthens the communities we serve. When you join Mission Rock, you join a team that’s invested in your success and well-being.

What You’ll Do

The Assistant Service Manager functions in a support role to the Service Manager or leads in the absence of the Service Manager by ensuring the physical aspects of the property meet the company’s established standards and any applicable laws. This position participates in leading the on-site maintenance staff, if applicable, as well as in diagnosing maintenance problems for the property.

Your day-to-day may include:

• Assist supervisor with managing the on-site maintenance team, if applicable
• Assist in diagnosing problems and performing assigned repairs for the property, which may include such areas as HVAC, electrical, plumbing, pool, carpentry, dry walling, exterior structural, and appliances
• Schedule, monitor, and perform preventative maintenance tasks and apartment turns
• Inspect apartments before and after move-ins and move-outs
• Respond promptly and correctly to work order requests from residents, as well as delegate work orders to other maintenance staff, if applicable
• Obtain bids from outside contractors and oversee contractor work for completeness, as required