Assistant Service Manager / Service Drive Manager | Commission-Based - Eastside Subaru

Ready to take the next step in your automotive service leadership career? Eastside Subaru is looking for a customer-focused, results-driven professional to lead our service drive operations and help deliver an exceptional ownership experience to every guest who visits our dealership.

This is a hands-on leadership opportunity for someone who thrives in a fast-paced environment, enjoys developing strong customer relationships, and can effectively support technicians, advisors, and service department operations.

Why Join Eastside Subaru?

At Eastside Subaru, we pride ourselves on a positive workplace culture, strong customer loyalty, and a commitment to excellence. You'll join a team that values professionalism, accountability, and continuous improvement while offering a clear path for career growth.

• Established and growing dealership

• Strong customer base and service traffic

• Collaborative leadership team

• Career advancement opportunities

• Supportive work environment focused on success

Assistant Service Manager / Service Drive Manager Job Responsibilities

• Manage daily service drive operations and customer flow

• Support and coach service advisors to maximize customer satisfaction and performance

• Ensure exceptional customer communication throughout the repair process

• Handle customer concerns and help resolve escalated situations professionally

• Monitor service schedules and workflow to improve efficiency

• Work closely with technicians, advisors, and department management to meet performance goals

• Maintain high CSI (Customer Satisfaction Index) scores

• Assist in achieving departmental sales, productivity, and profitability objectives

• Ensure dealership policies and manufacturer standards are followed

Assistant Service Manager / Service Drive Manager Benefits and Compensation

Compensation: $90,000 - $110,000 annually to start, based on experience and qualifications.

On top of competitive pay, we are proud to offer…

• Employer-subsidized Medical and Dental insurance, with comprehensive coverage options

• Company-Paid Life Insurance, Employee Assistance Plan, and text-based Telehealth

• A variety of voluntary benefit options, including Short and Long-Term Disability, Critical Illness, Accident, Pet, as well as additional life insurance for you and your family

• 401(k) with Company Match

• Generous Paid Time Off that begins accruing from Day 1

• Exclusive employee pricing for you and your family on parts, service, and vehicles