Assistant Store Manager - BFF Hilton

The Opportunity

We are seeking a new Assistant Store Manager for our Barossa Fine Foods Hilton store.

As the face of our brand, you will deliver high quality customer service through knowledge of our products and a warm and professional approach. You will be involved in the preparation of products and replenishment of stock for sale, using knives and slicing machinery, while ensuring a clean and hygienic work environment is maintained.

Are you ready to take the next step in your retail career? If this position interests you, apply now!

• All applications must be submitted via our recruitment portal.
• Sponsorship is not available for this position.
• Only shortlisted applicants will be contacted.
• Successful applicants will be required to undertake a pre-employment medical which includes drug and alcohol testing.

About Barossa Fine Foods

Knoll Consultants & Investments Pty Ltd, trading as Barossa Fine Foods, is a proud South Australian food manufacturer and retailer with a long history of bringing people together through quality food. Since 1991, we’ve built trusted relationships with local and national supermarkets and suppliers, while staying true to our commitment to craftsmanship, innovation, and customer service. With a passionate team and a focus on premium meat, smallgoods, seafood, and retail products, we take pride in delivering food our customers know and trust.

To be successful in this role, you will need:

• Strong customer service skills and passion to provide an exceptional shopping experience
• To be able to work a Sunday to Thursday roster
• People management responsibilities such as: Supervision of employees in store, including task allocation, training and monitoring of performance
• Desire to learn and grow with the Company
• Passion for high quality food products
• To be a friendly, approachable, and positive team player
• Experience with opening and closing procedures
• Stock and special ordering, cash reconciliation and banking
• Excellent presentation skills
• Exceptional written and verbal communication skills
• Maintain high satisfaction standards, confidently handle complaints and resolve product issues
• Understanding of safety and quality assurance guidelines
• Basic competency in Microsoft Office suite of programs
• Ability to work under pressure and meet deadlines

Main responsibilities include:

• Assist with supervision and management of employees, including task delegation in Store Managers absence
• Ensuring opening and closing procedures are being followed when required
• Cash reconciliation and banking when required
• Assist with stock ordering in Store Managers absence to meet customer demand and maintain display standards
• Ensure all employees are meeting business and legislative WHS and Food Safety requirements including keeping accurate training records
• Organising store maintenance when required
• Help ensure sales, wages, gross profit and stock waste targets are achieved as much as possible
• Dealing with customer complaints & Conflict resolution
• Training new employees
• Providing employees with ongoing feedback as required
• Continuously adhere to Barossa Fine Foods Values, Objectives, Policies and Procedures